FAQ's

To date, Babybond fulfillment center has not had issues meeting our fulfillment promise of handing off packages to the shipping carriers . we do our best to hand them off the next day but in many cases they are handed off the second business day

Yes, we ship to most of the world! International shipping

Most orders takes from 7-14 days depends on your location we are using fulffilment centers that are located in the us , canada , china to process and ship orders the most fastet way possible , if you are in the US , Uk , CA , AUS your order will arrive in 10 days or less for the rest of the world 14 days.

Yes we do offer worldwide free shipping to all countries

We have a 30-day Risk Free return policy for the Babybond Carrier. If you’re looking to send yours back, simply head over to our Returns portal, fill out your email and order number, and we'll hook you up with a prepaid return label. All returns must include original retail packaging, user manual, and tags attached.

Once we’ve received your return, we’ll process your refund within 10 business days. If you send your Tushbaby back without the original tags, we can’t accept your return for safety reasons. If you have additional questions, please email us at contact@itsbabybond.com.

Easy , just contact us at contact@itsbabybond.com and one our team will assist you with your request.

babybond come with 1-year product warranty, which covers any manufacturer defects, If you need product support or replacement for broken products, please submit a claim via our our email contact@itsbabybond.com.We’ll get you the support you need STAT.

Our warranty doesn’t cover normal wear and tear, misuse, or damages caused by the user. So like, spaghetti sauce stains wouldn’t fly.

if you are looking for versatile carrier , that can help you with your daily tasks as parent , and want to deepen the bond with your infant the answer is yes babybond is the right carrier for you

Yes babybond is 100% eco freindly safe for you and your baby and the planet , made out of bamboo rayons which makes it the ideal safe choise for parents.

Yes go to our how to use guide or just contact us via instagram ,one of our will respond to you and show you exactly how to use

Babybond supports up to 55lbs and from 0-3 age

YES babybond was design to be a carrier and breastfeeding cover on go